The term 'no' is absent from a concierge"s vocabulary. That is just one of the strict directives Akino must follow in her fresh position as a sales associate at the grand and vast Hokkyoku Department Store. The shop is truly unique—the clientele consists solely of animals, with the most prized patrons being extinct species. Sea minks, chuckling owls, Japanese wolves, and even a colossal mammoth—Mr. Woolly, the renowned sculptor whose pieces are displayed there. Despite its opulent setting, nervous Akino is overwhelmed by the demanding requests of her customers. They range from elusive items to deeply personal concerns. Can the novice Akino satisfy their desires and live up to their standards? To retain her post, she must succeed while constantly watched by the exacting floor manager Mr. Todo, a sinister consultant intent on cutting staff, and the store's enigmatic president, who rarely appears in public each time during peak.
